An academician and practitioner, with over 20 years experience in the hospitality industry and over 23 years in higher education. Concentrated attention has been directed toward alumni and donor development, fundraising, and the cultivation of educational and training initiatives in Asia, Latin America and Europe with a special focus on China. Most recently, the emphasis has been on the review and analysis of competency based education programming and online learning technology development.
Noted accomplishments in the hospitality and tourism industry have included progressive responsibilities in field and corporate-level positions. Property-level assignments included front office, housekeeping, food & beverage, sales & marketing, and general management. Senior-level posts included corporate director of sales, vice president of marketing and development and executive vice president.
Speaking engagements have included presentations on current hospitality marketing, human resource development and management issues for the Hunter Hotel Investment Conference, the Hospitality Sales & Marketing Association International, Meeting Professionals International, Singapore Tourism Bureau, the Wisconsin, Minnesota, South Dakota, Maryland and New York Governor’s Conferences on Tourism, as well as for a multitude of hotels, management companies, brands and hospitality-related organizations worldwide.
Expertise: A specialist in sales and marketing, strategic planning, performance management and human resources development (training), and distance and technology driven systems for remote and distributive learning.